*Heat Press Sold Separate. 5 Interchangeable Heat Press Plates Working With Our Scrap-a-Doodles 16x20 inch XL Heat Press Pro. Get this assortment to broaden your application with your large heat press. Heat Press Sold Separate* Click HERE
|Heat Press Sold Separate* HERE|
Main Features & Specifications. See warrantee info on warrantee tab.
|Warranty||1 Year Limited Warrantee.
Returns for non-faulty items is on clients cost If in rare case a manufacture fault is found in the item(s) will be returned on our cost and reimbursed to customer upon receipt and confirmation of fault. If for any reason, your product is defective.
Please contact us directly through our contact us page. In most cases, if there is a problem with a part on the merchandise, the defect part can be sent to you free of charge.
Photos of the damaged goods must be provided prior to replacement parts being sent to you. In some cases, the customer is required to return the defective part to us for an exchange.
Damage claims due to shipping must be reported within 5 business days of receiving the package. The manufacture will replace any defective parts within the warranty period. Damages caused by misuse, improper maintenance or neglect are not covered by the manufactures warranty.
Consumable items, such as but not limited to mug press heating elements, silicone pads and platen protectors, are not covered under warranty.
All returns must be pre-approved by contacting our RMA Department through the contact us page. Please provide us with your order number, date of purchase and reason for return. Not providing the detailed information requested will delay the returns process. Returns must be initiated within 15 days of delivery and may be subject to a 25% restocking fee. Item must be returned in new, resell-able condition.
Once your request has been received, you will be contacted within 5 business days with instructions for sending back the item(s). You must re-package any item(s) being returned as it was delivered to you, with all components, materials and documentation. We will ship the replacement once we have received and processed the returned item(s). If you request for a refund, we will notify you via Email of your refund once we have received and processed the returned item(s). All refunds will be limited to and based on the current price of the item minus any restocking fees.
All shipping costs are non-refundable.
By initiating the RMA process customers agrees to all decisions by Scrap-a-Doodles.com and all decisions are final. Please allow up to 2 billing cycles for your credit to be posted to your account.
limited to repair, return or exchanges
Defective warranty part(s) are required to be returned for exchange or for new replacement part(s). The buyer is responsible for shipping expense of warranty products. In case a product requires service, buyer is responsible for both routes of shipping. Shipping costs must be prepaid prior to initiating warranty procedures. The buyer will be responsible for properly packaging the product(s) and shipping product(s) back to our location.
THE WARRANTY IS VOIDED IF: The product(s) is customized in any way other than manual. The product(s) is damaged due to natural causes. The product(s) is damaged due to an accident. The product(s) is vandalized or stolen. The product(s) does not get proper or periodic maintenance. The product(s) is used in a manner which it was not intended for. The product(s) is modified The product(s) is taken out of the country and/or used with a foreign (non-US) power system The product(s) is sold by the original purchaser during the warranty period (warranties cannot be transferred) Should you have any questions or concerns about our warranty policy, please contact us.